Shipping Policy
Shipping Information
At Dorastore, we aim to process and ship orders as quickly and discreetly as possible.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you by email.
Shipping Methods & Delivery Time
Delivery times vary depending on your location and selected shipping method.
Estimated delivery times:
- Domestic shipping: 5–10 business days
- International shipping: 10–20 business days
Delivery times are estimates and not guaranteed.
Discreet Shipping
All orders are shipped in plain, discreet packaging with no indication of the contents on the package for your privacy.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your location and selected shipping method.
Shipping fees are non-refundable.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer.
Dorastore is not responsible for delays caused by customs.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
Dorastore is not responsible for packages lost or delayed by the shipping carrier.
If your package arrives damaged, please contact us immediately with photos so we can assist you.
Contact Us
For any shipping-related questions, please contact us through our website:
https://dorastorespa.com
Terms & Conditions
Overview
By accessing or using our website https://dorastorespa.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our website or services.
Eligibility
By using this website, you confirm that you are at least 18 years old or the legal age in your jurisdiction to purchase intimate or adult products.
Products & Services
We reserve the right to:
- Modify or discontinue any product without notice
- Limit the quantities of any products offered
Product descriptions and images are provided for informational purposes only. Actual packaging may vary.
Pricing & Payments
All prices are listed in the currency displayed on the website and are subject to change without notice.
We accept secure payments through third-party payment providers. We do not store your payment information.
Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product availability
- Errors in pricing or product information
- Suspected fraud or unauthorized transactions
If your order is canceled, you will be notified and refunded if applicable.
Shipping & Returns
Shipping and return conditions are governed by our Shipping Policy and Refund & Returns Policy.
Please review these policies before making a purchase.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Dorastore and may not be copied, reproduced, or used without prior written permission.
Limitation of Liability
Dorastore shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
All products are used at the customer’s own discretion and responsibility.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
Governing Law
These Terms & Conditions are governed by and construed in accordance with applicable laws in the jurisdiction where Dorastore operates.
Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website.
Contact Information
For questions about these Terms & Conditions, please contact us through our website:
https://dorastorespa.com
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